True to its vision statement, Baptist Children’s Homes of North Carolina’s commitment to a “caring culture of measurable excellence,” was recognized by The NonProfit Times, who selected BCH as one of the “2021 Best Nonprofits To Work For.”
This national award presented by The NonProfit Times, the leading publication for nonprofit managers, along with the Best Companies Group, identifies 50 organizations throughout the country whose leaders have “excelled in creating quality workplaces.”
Selection for this award involved a two-part survey process.
Part one accounted for a quarter of the total evaluation and involved a detailed analysis of nominated organizations’ “workplace policies, practices, philosophy, systems, and demographics.” Three-quarters of the evaluation was based on results from each organization’s employee survey to “measure the employee experience.” Best Companies Group managed the overall registration and survey process, analyzed the data, and determined winners.
BCH placed 30th out of this nationwide competition, and was one of only six large nonprofits to receive this award. Such recognition aligns well with BCH’s leadership approach.
“This NonProfit Times award is a much appreciated endorsement of our organizational philosophy and culture,” said Bond Kiser, BCH vice president for staff engagement and compliance. “This is thanks to our amazing, committed people serving in front-line and support roles throughout BCH’s ministries.”
Kiser, who has developed her role over the past two years, has recently taken on additional responsibilities following the retirement of Nancy McNeill, the former vice president for human resources (HR) and compliance who helped create the HR team. Kiser, along with her husband Kevin, joined BCH as a houseparent in 2007. She also served in BCH’s IDD (Intellectual and Developmentally Disabled) ministry before bringing her business education, healthcare analytics, and reporting experience to BCH’s Performance and Quality Improvement (PQI) initiatives.
“PQI is the continuous review of our processes,” said Kiser, “so that while we enjoy celebrating our achievements, we are always striving to improve,”
To that end, in addition to Kiser’s collection and compilation of regular organization-wide PQI reports, she also conducts extensive annual anonymous employee engagement and satisfaction surveys. After analyzing the results, Kiser provides useful summaries and excerpts to leadership, supervisors, and all BCH staff.
The HR and Compliance team’s growth over the past few years has included the addition of Amanda Doty, a former BCH houseparent who brought her healthcare and education technology experience to the new role of manager of recruiting and staff development.
In addition to serving as lead on BCH’s learning management system implementation in 2019, she served as point person for the NonProfit Times staff communications and logistics.
“It has been one of my greatest honors, not only to serve alongside the most compassionate people I’ve ever met, but also to help shine the bright light (or spotlight) of this prestigious award on daily efforts to share hope and change lives’; an idea that each employee of Baptist Children’s Homes fully grasps and lives out loud and clear for others to see,” said Doty.
While BCH’s HR and Compliance Team led the organizational effort, it was fully endorsed, encouraged, and supported by senior leadership, including Dr. Michael C. Blackwell, president and CEO.
“We are deeply honored to receive this recognition,” said Blackwell. “It is a reflection of the professional excellence exhibited by our 350 employees across the Carolinas. Excellence permeates our culture.”
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Article by John Adamcik, BCH Director of Human Resources